Shipping & Payment
Shipping Conditions Within Germany
- Fast Delivery: If your desired item is in stock, we can usually hand over your order to the shipping provider on the same day. Typically, you will receive your package the next or the following day, even with standard shipping.
- The minimum order value is €25.00 in goods.
- For orders over €250.00, we deliver standard packages within Germany free of charge (this does not apply to bulky goods, freight, or hazardous materials shipments).
- Delivery on Board: We are happy to deliver directly on board. Please provide the recipient's name along with the port and the ship's name to ensure the package is delivered successfully.
- Shipment Tracking: Upon handover to the shipping provider, you will receive an email with tracking information and can monitor the status of your package at any time.
Pickup in Store
You can reserve items for pickup at our store in Hamburg-Bahrenfeld and collect them during business hours (Mon-Fri 9 AM-6 PM, Sat 9 AM-1 PM).
Shipping costs for Germany
| Standard Package DHL: Maximum 30 kg, length up to 1.10 m. |
€6.30 net €7.50 incl. VAT |
| Express Shipping: Maximum 30 kg, delivery by noon the next business day. |
€33.20 net €39.50 incl. VAT |
| Bulky Goods Package: Maximum 30 kg, length 1.10 m to 2.00 m. |
€23.53 net €28.00 incl. VAT |
| Freight / Shipping Goods: Over 30 kg or long goods shipments below 3.00 m in length. |
€49.50 net €58.90 incl. VAT |
| Freight / Shipping Goods Extra Long: Long goods shipments from 3.00 m up to 6.00 m in length. |
€80.00 net €95.20 incl. VAT |
| Hazardous Goods (Marine Distress Signals): Shipped via TNT Express |
€29.90 net €35.58 incl. VAT |
| Book Shipments: Maximum 1 kg, orders containing only books. |
€2.34 net €2.50 incl. VAT |
Shipping conditions for worldwide shipping
Whether to Tahiti, the Canary Islands or a port in the South Seas: together with our transport partners, we have many years of experience in worldwide shipping, even to the remotest corners of the world.
- The shipping cost table applies to all standard parcel shipments up to 30 kg and a maximum length of 1.10 m.
- Import duties (customs or tax - only in non-EU countries) and any necessary costs for customs clearance are not included in these prices.
- Shipping costs on request: For shipments over 30 kg outside Germany or shipments over 1,000 € value of goods outside Europe, we calculate the costs for each order individually and invoice these costs. You will receive an offer which you must agree to before the goods are dispatched.
Shipping Costs Within Europe
Denmark, France, Netherlands, Austria
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €10.00* | €13.00* | €16.00* | €17.00* | €19.00* |
Belgium, Italy, Luxembourg, Poland, Sweden, Spain (including Balearic Islands)
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €15.00* | €18.00* | €21.00* | €23.00* | €25.00* |
Finland, Ireland, Monaco, Portugal, Switzerland, Slovakia, Slovenia, Czech Republic
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €17.00* | €21.00* | €23.00* | €25.00* | €28.00* |
Estonia, Great Britain, Canary Islands, Croatia, Latvia, Lithuania, Malta, Norway, Hungary
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €19.00* | €22.00* | €24.00* | €27.00* | €30.00* |
Other European Countries (including Ukraine and Belarus)
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €24.00* | €32.00* | €37.00* | €43.00* | €52.00* |
* plus the VAT of the EU delivery country
Worldwide Shipping Costs
Egypt, Algeria, Israel, Morocco, Russian Federation, Turkey, Tunisia
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €48.00 | €55.00 | €62.00 | €69.00 | €75.00 |
Canada, Mexico, USA, all countries in Asia and West Asia
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €55.00 | €68.00 | €81.00 | €89.00 | €110.00 |
Australia, New Zealand, all other countries worldwide (Africa, Caribbean, Central and South America)
| Weight | 0-5 kg | 5-10 kg | 10-15 kg | 15-20 kg | 20-30 kg |
| Price | €65.00 | €80.00 | €95.00 | €99.00 | €120.00 |
Domestic payment
We offer the following domestic payment options (we reserve the right to exclude certain payment methods in individual cases):
- By SEPA direct debit: Here we grant a 2% discount. The invoice amount will be debited from the account specified to us approx. 10 to 14 days after the invoice date (not for new customers).
- By invoice:Invoices must be paid within 14 days of the invoice date (not for new customers).
- By PayPal:Pay via your PayPal account.
- By credit card: Payment is possible with MASTERCARD or VISA.
- Cash on delivery:In addition to the shipping fee, we charge a cash on delivery fee of 6.55 euros including 19% VAT (only possible for standard parcels).
Payment abroad
- By credit card: MASTERCARD or VISA.
- By PayPal: Pay via your PayPal account.
- By prepayment: You will receive a proforma invoice. Please transfer the amount due to our business account. Shipment will be made immediately after receipt of payment.
Calculation of value added tax
For deliveries within the EU, we charge the VAT of the EU country of delivery. We deliver without charging VAT to:
- Customers within the EU if we have a valid VAT ID number in accordance with the tax regulations,
- all customers outside the EU.